How to Submit an Add or Remove User Request

Use the AllSafe App on any computer we've onboarded. It takes about two minutes.

Add a user

Click Open a Ticket

From the AllSafe App home screen, click Open a Ticket.

AllSafe App showing Open a Ticket button

Select User > Add a New User

In the ticket category list, choose User, then Add a New User.

AllSafe App ticket category selector with Add a New User highlighted

Complete the form thoroughly

Fill in every field. The more detail you give us, the faster we can provision the account.

AllSafe App Add User form with multiple fields

Submit the ticket

Click Submit. You'll receive a confirmation email with the ticket number.

AllSafe App ticket submission confirmation

Remove a user

Click Open a Ticket

Start the same way — click Open a Ticket.

AllSafe App showing Open a Ticket button

Select User > Remove a User

Choose User, then Remove a User.

AllSafe App ticket category with Remove a User

Complete the form

Tell us who the user is and when access should be revoked.

AllSafe App Remove User form

Submit the ticket

Click Submit — we'll handle the rest within SLA.

AllSafe App remove user confirmation

Our commitment to our customers

Why clients across Southern California trust AllSafe IT as their managed IT partner.

Fast and responsive service

Real engineers, real responses, real fast — most tickets resolved within an hour.

Cybersecurity is priority #1

Every recommendation passes through a security lens before it touches your environment.

We hire only the best

Vetted, experienced engineers with continuous internal training.

Flexible IT services

Scope and pricing flex with your team — no penalties for scaling up or down.

Have additional questions?

Call +1 (213) 784-1959 or email info@allsafeit.com.

AllSafe IT

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