How to Submit an Add or Remove User Request

Log In to the AllSafe App

All computers onboarded by AllSafe IT will have the AllSafe App installed. Look for a shortcut on your desktop or find it in Search.

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If you don’t have the AllSafe App installed, you can log in on your browser by going to https://app.allsafeit.com.

You will have two options to log in:

1. Log in using your Microsoft (Office 365) login
2. Log in by entering your email address for a one-time token

You will only have to do this once. After you have logged into the AllSafe App on your computer, you will not have to log in again.

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1. Click Open a Ticket

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2. From the menu, click User, then select Remove a User

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3. Complete the Remove a User form. Make sure to answer all questions as accurately and completely as possible.

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4. After you have completed the form, click the Submit button to create a ticket. We will take it from here!

1. Click Open a Ticket

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2. From the menu, click User, then select Add a New User

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3. Complete the Add a New User form. Make sure to answer all questions as accurately and completely as possible.

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4. After you have completed the form, click the Submit button to create a ticket. We will take it from here!