Hosted VOIP Phone Systems

Never Miss An Important Call Again

Our hosted Voice Over IP (VOIP) phone system allows you to focus on managing your business, not your phone system. AllSafe IT has partnered with industry leading hosted phone systems through RingCentral and 3CX. Get more done with integrated messaging, video meetings, and phone calls— from any location. Our solutions will work flawlessly from any device—laptop, tablet, iPhone, and Android. 

At AllSafe IT,
we can help you

Reduce your phone bill by 40%

Easy to scale as your business changes

Integrated Voice, Video, Chat, Contact Center

With so many people working from home, keeping your business' voice and video communications centrally organized and managed can be difficult. On-premise phone systems are difficult to manage, and can be very expensive to scale as your company grows. If you add more extensions, you are hit by licensing costs, experience issues with under-powered hardware, or grow to the point where you run out of ports. Our hosted VOIP solutions solve this problem by moving the technology burden to the Cloud, thus reducing your cost and increasing the reliability of your phone system. 

Why Organizations Need Hosted VOIP Services

On-premise Private Branch Exchange (PBX) phone systems, the traditional phone system that have existed in offices since the telephone was introduced to the workplace. These phone systems are housed on your premises and typically utilize analog or PRI connections on the backend. The hard costs of on-premise phone systems typically range from $800 to $1,000 per user for the average small business phone system with 5 to 10 lines. 

In addition to the substantial sunk costs in setting them up, on-premise phone systems lack the modern collaboration features- including video calling or messaging- that we’ve become accustomed to on our personal phones. On-premise systems will, of course, allow your business to make and receive calls, but in today’s fast-paced world, they can be tools to support cross-channel communication and connection between your team. 

On-premise phone systems are notorious for confusing and often over-charged monthly bills, slow maintenance and on-site distribution with upgrades, and they don’t allow for your employees to work remotely when needed. 

AllSafe Hosted VOIP Phone System

Our hosted VOIP PBX phone system delivers cost-effective, cloud-based voice, video, messaging, and contact center solutions, helping you serve customers anytime - from anywhere. Many of our customers have experienced up to 30% reduction in cost over traditional phone lines. Our Hosted VOIP Phone System integrates your business communications into a single solution that includes voice, online faxing,text, web meetings, audio and video conferencing, voicemail, and other unified communications (UC) features. 

Maintaining and administering phone systems across multiple locations especially with different hardware and phones from different vendors can be a management nightmare. If you have multiple locations, our cloud-based phone system will allow you to quickly set up a new location, while eliminating the cost and complexity of managing MPLS or phone lines between sites.

As your business grows or your business needs change, we are proud to support you with the RingCentral cloud phone system that adapts to your growth.  Whether it’s adding retail staff during the holidays or adding tax preparers during tax season, plugging a phone in and making a simple change on the dashboard is all it takes to onboard a new phone user. No hassle. 

Our cloud phone system includes the following features:

  • Mobility. The ability for someone to forward calls directly to an employee's cell phone if they are away from their desk.
  • Video Conferencing. The ability to have more than three attendees on a single call (most retail options only allow up to three on a single call).
  • Instant Messaging. This allows you to text a caller back from your computer when you aren't able to speak with them at the time they called.
  • Call Center. Advanced features include the ability to record calls for training purposes, track metrics, and leverage "call whisper" (allowing a team member to speak into the earpiece of another while on the phone with a customer - without the customer being able to hear).
  • Mobile Transfer. Allows a user to continue a call on their mobile device that originated from their desktop phone.

 

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